Ms. Tara DelGatto serves as Director of Claims Administration for Class Action Refund. Ms. DelGatto began her career at the company since its inception. She began processing claims and handling all administrative tasks during the early years of Class Action Refund as an administrative manager of the company and diligently grew her career to Director of Claims Administration in 2016. Ms. DelGatto is responsible for managing the team responsible for the day-to-day administration of all client claims within the claim lifecycle. She ensures that all procedures are met that allows Class Action Refund to expertly execute the volume of claims processed for all settlements. She is instrumental in keeping the fast workflow organized and client issues properly managed. Ms. DelGatto also provides oversight with cross-functional teams on methodologies to enhance internal processes and serves as a senior point of contact for clients in addressing inquiries on pending claims. Her role also entails supervising the reconciliation of proceeds received from all settlements in conjunction with the Accounting Team. Ms. DelGatto holds a Bachelor of Science degree from Pace University in Criminal Justice.
Strategic Partnerships & Security Systems Administrator
Mr. AJ Tejeda serves as Director of Strategic Partnerships and Security Systems Administrator for Class Action Refund. Since joining the company in 2017, his role has been instrumental in ensuring Class Action Refund’s business providers and partners are properly aligned to address the company’s technological needs, which are critical to its continued growth and success. Mr. Tejeda manages external relationships to ensure they comply with Class Action Refund’s SOC 2 compliance mandate from a technological and security perspective. He also serves as the technology coordinator for various client/partner relationships. Prior to Class Action Refund, Mr. Tejeda founded Triangulum Services, LLC to help businesses assess and implement their technological needs in order to improve company workflow. He also served as a relationship manager for Heartland Payment Systems, where he expanded the company’s business network via strategic partnering of entrepreneurs. Mr. Tejeda provided businesses with the expertise to manage their payment systems and implement solutions for their Credit/Debit, E-Billing, and E-Commerce systems. Consequently, Mr. Tejeda has expert knowledge of how interchange fee systems work. Mr. Tejeda is also a custom BI Software developer and Payment Software developer and attended La Guardia Community College for Engineering.